LPK77 Privacy Policy – Personal Data Protection for Malaysian Members

LPK77 only collects information that is necessary to provide a secure, efficient service that meets applicable legal requirements. We do not collect excessive or irrelevant data beyond what is needed to operate the platform.

• Information you provide directly during registration, account verification, or when contacting the LPK77 support team is the primary source of data we collect. We do not gather information from public sources without your knowledge.
• For Malaysian payment methods such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX via Maybank2u or CIMB Clicks — we only retain information necessary to verify and process transactions. We do not store your full account number or e-wallet password.
• Your betting activity data — including your wagering history across Malaysia Super League football, the EPL, cricket, poker, and other casino games — is retained for account security purposes, responsible gaming analysis, and operational compliance requirements.
• When you access the LPK77 platform from a smartphone, we may collect information about your device type, operating system version, and unique device identifier for security purposes and to optimise your mobile experience.

Every use of your data by LPK77 has a clear and legitimate purpose. We do not use your data for anything unrelated to providing LPK77's services to you.

• Verifying your identity during registration and when required for withdrawals that exceed certain limits — this is a protective measure for the security of your own account and compliance with anti-money laundering requirements.
• Processing your deposits and withdrawals in Malaysian Ringgit (RM) via your chosen payment method. Transaction records are retained for accounting purposes, internal audits, and the resolution of any payment disputes.
• Contacting you with important information related to your account — including security notifications such as logins from new devices, confirmation of large transactions, and alerts about suspicious account activity.
• Providing more effective customer support. When you reach out to the LPK77 support team via live chat, access to your account history and transaction records allows our team to resolve your issues more efficiently.
• Supporting responsible gambling programmes — including monitoring betting patterns to identify potential issues and enforcing limits you have set yourself, such as deposit limits, loss limits, and session time limits.
• Preventing fraud, detecting bot usage, identifying multi-accounting and collusion between players. Technical and activity data are used to ensure a fair platform for all LPK77 members.
• Sending you information about relevant LPK77 promotions and bonuses — including weekly Sports Betting cashback, reload bonuses, and seasonal promotions. You may opt out of marketing communications at any time through your account settings.
• Meeting legal obligations and reporting requirements applicable to LPK77's platform operations, including the minimum transaction record retention required by relevant laws.

LPK77 makes serious investments in security infrastructure to ensure your data is protected against unauthorised access, breaches, and misuse.

• All data transmitted between your device and LPK77's servers is protected by 256-bit SSL (Secure Sockets Layer) encryption — the highest security standard used by financial institutions and banks worldwide, including Malaysia.
• Your account password is never stored in plain text. LPK77 uses a one-way cryptographic hashing algorithm to store passwords — meaning even LPK77 staff cannot view your original password.
• Sensitive financial information such as e-wallet account details and transaction records is stored in an isolated environment with strict access controls. Only designated staff with a legitimate business need may access this information, and every instance of access is automatically logged.
• LPK77's servers are protected by multi-layered firewalls, active intrusion detection systems, and round-the-clock security monitoring. We conduct regular security audits and penetration testing to identify and patch any vulnerabilities before they can be exploited.
• Your personal data is retained for as long as necessary for the purposes outlined in this policy. Active account data is kept for the duration your account remains active. After an account is closed, certain records may be retained for up to 7 years to meet legal and accounting compliance obligations.
• In the rare event of a security breach affecting your personal data, LPK77 will notify you within a reasonable timeframe via the phone number or email address registered to your account, and will take immediate steps to contain and resolve the incident.

LPK77 does not sell, rent, or share your personal information with any third party for marketing or other commercial purposes without your consent. This is a core commitment of ours to member privacy.

• Payment service providers that process your deposit and withdrawal transactions — such as Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and Malaysian banks via FPX — will receive only the information necessary to process those transactions. This sharing is limited to the minimum required data and is subject to strict confidentiality agreements.
• Technical service providers that assist LPK77 in operating the platform — such as cybersecurity firms, server infrastructure providers, and customer support systems — may have limited access to certain data within the scope of their work. All such third parties are bound by strict data protection agreements and are not permitted to use your data for any purpose other than supporting LPK77 in delivering services to you.
• LPK77 may be required to disclose certain information to the relevant Malaysian authorities if ordered to do so by a court of competent jurisdiction or by a legitimate law enforcement agency acting within its authority. In such situations, we will disclose only the minimum information required by the relevant order or request.
• If LPK77 is involved in a merger, acquisition, or asset sale, member information may form part of the transferred assets. In such a situation, we will notify members in advance, and the receiving party will be required to honour the same privacy commitments set out in this policy.
• LPK77 does not share your personal data with advertisers, third-party analytics companies, or any marketing entities without your explicit written consent. Any data sharing for co-marketing purposes will only take place with your express agreement.

LPK77 uses cookies and similar tracking technologies to enhance your experience on our platform. Here is an overview of the types of cookies we use and the purpose of each.

• Essential Cookies: These cookies are required for the core functionality of the LPK77 platform — including maintaining your login session, remembering your language preference, and keeping your session secure. They cannot be disabled without affecting the platform's overall functionality.
• Performance Cookies: These cookies help us understand how members use the LPK77 platform — which pages are visited most frequently, where members spend the most time, and where there may be issues that need to be addressed. This data is used in aggregate form and does not directly identify individuals.
• Functional Cookies: These cookies allow the LPK77 platform to remember your preferences — such as your preferred bet types, markets you follow regularly (for example, Malaysia Super League football or the EPL), and your display settings. They improve your experience from one session to the next.
• You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect your ability to use certain key features of the LPK77 platform, such as persistent login and personalised experience.
• LPK77 does not use cross-site tracking cookies to monitor your activity on websites other than lpk77.click. Any tracking we conduct is limited to the LPK77 domain itself.

As an LPK77 member, you have clear rights over your personal data. LPK77 fully respects and facilitates the exercise of these rights.

• The LPK77 platform is strictly for users aged 18 and above, without exception. LPK77 does not knowingly collect or process personal data from individuals under the age of 18.
• All new accounts go through a rigorous age verification process using a registered Malaysian phone number. For withdrawals above a certain threshold, identity verification with official documents is required to confirm that the account holder meets the minimum age requirement.
• If LPK77 discovers that personal data belonging to a minor has been collected without our knowledge — for example, through registration using false information — we will delete that data immediately and close the account in question.
• If you are a parent or guardian and discover that your underage child has registered an LPK77 account, please contact our support team immediately at support@lpk77.click or via live chat. We will act promptly to close the account and delete all associated data.

• LPK77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The "Last Updated" date at the top of this page will reflect the date of the most recent amendment.
• For material amendments that significantly affect your privacy rights, LPK77 will provide at least 14 days' notice before the changes take effect, via in-platform notifications, email, or announcements on the lpk77.click homepage.
• Your continued use of the LPK77 platform after any amendments to the Privacy Policy take effect will be considered your acceptance of the revised privacy terms. We encourage you to review this page periodically to stay informed about how we manage your data.
• If you disagree with any amendments made to the Privacy Policy, you have the right to close your account and request deletion of your personal data before the changes take effect. Contact the LPK77 support team to initiate this process.

If you have any questions, concerns, or complaints regarding how LPK77 handles your personal data, we encourage you to reach out to us directly. Our team is Malay-speaking and will respond to every privacy-related enquiry with the seriousness it deserves.

• Live chat on the lpk77.click platform — available 24 hours a day, 7 days a week including public holidays. This is the fastest way to get an immediate response.
• Email support@lpk77.click — for enquiries requiring detailed clarification or relating to data access and deletion requests. Response within 2 business days.
• We are committed to resolving all privacy-related complaints within a reasonable timeframe. If you are not satisfied with our response, you have the right to refer your complaint to the relevant authority in Malaysia.